Shop the World. Receive in Costa Rica.

Boxhop is the technology platform behind independent courier operators who help you receive packages from online stores worldwide, delivered right to Costa Rica.

How It Works

Shop Online

Browse and purchase from any online retailer worldwide—Amazon, eBay, specialty stores, and more.

Ship to Miami

Ship your purchases to the Miami warehouse address provided by your courier operator.

We Consolidate & Ship

Your courier operator receives your packages in Miami, consolidates them, and ships everything to Costa Rica.

Track Every Step

Get real-time updates via WhatsApp as your package arrives in Miami, ships to Costa Rica, clears customs, and reaches your pickup point.

Pick Up or Receive

Collect your packages at a convenient pickup point, or have them delivered to your door in Costa Rica.

We Use WhatsApp for All Communication

Track packages, get delivery notifications, and chat with support—all through WhatsApp. No apps to download, no portals to log into. Just message your courier like you would a friend.

Learn more about our WhatsApp messaging policy

By registering with a courier operator on Boxhop and providing your phone number, you consent to receive messages via WhatsApp. These include package status notifications, responses to your inquiries, and service announcements from your courier.

Our AI-powered assistant handles initial responses and can help with most questions. You may request to speak with a human agent at any time. All conversations are logged for quality assurance.

To opt out, message your courier with "STOP" or contact us at support@boxhop.co.

What Boxhop Provides

For Customers

Track packages in real time, get instant support via WhatsApp or web chat, receive automatic delivery notifications, and find the nearest pickup location—all through a simple conversational interface.

For Courier Operators

A complete management dashboard to handle packages, customers, pickup points, and conversations. Includes photo-based package intake with automatic tracking number extraction.

AI-Powered Assistance

Our intelligent assistant handles customer inquiries 24/7, providing instant answers about package status, registration, pickup points, and service information.

Your Data & Privacy

We take your privacy seriously. Here is a summary of how we handle your information:

• What we collect: Your name, phone number, email (if provided), package tracking numbers, and conversation history.
• How we use it: To track and deliver your packages, send status notifications, and provide customer support.
• Who we share with: Your courier operator (to manage your packages) and our service providers (Anthropic for AI, Meta for WhatsApp messaging). We never sell your data.
• Your rights: You can request access to, correction of, or deletion of your personal data at any time.

For full details, read our Privacy Policy and Terms of Service.

Contact Us

Have questions about Boxhop or need help with your packages?

Email: support@boxhop.co

Website: boxhop.co

Courier operator?